No matter your role in clinical research, communication is key, and sometimes difficult conversations are inevitable. We’ll discuss strategies and tools you can apply to negotiating, giving constructive feedback, delivering bad news, and achieving conflict resolution. After this session, you will walk away with a virtual toolkit of skills that will help you to be more comfortable and confident in having difficult conversations.

CEU: 1.00 ACRP

Speaker:

Jennifer McLeland, PhD, CCRC, ACRP-PM, RPSGT, Manager, Division of Clinical Research, Washington University School of Medicine